Welcome to Orix Axis General Trading
By using this website and placing an order, you agree to the following Terms & Conditions.
1. Company Information
This website is operated by Orix Axis General Trading, a company registered in the United Arab Emirates. For any inquiries, you may contact us at info@orixco.ae or +971 50 880 0302.
2. Products
We offer lighting products, electrical materials, building materials, and related accessories. Product images, descriptions, technical specifications, and prices are provided as accurately as possible. Minor differences may occur due to screen display, supplier updates, or product availability.
3. Orders
After placing an order, you will receive an order confirmation by email. We reserve the right to contact you for order verification, stock confirmation, delivery details, or payment confirmation before processing the order.
4. Prices and Payment
All prices are listed in AED unless stated otherwise. Payment can be made through the available payment methods on the website, including online card payment and/or bank transfer.
5. Availability
Products are subject to availability. If an item is unavailable after purchase, we will contact you to offer an alternative, revised delivery time, or refund where applicable.
6. Delivery
Delivery time depends on product availability, location, and order quantity. Estimated delivery information is provided in our Shipping & Delivery Policy.
7. Returns and Refunds
Returns and refunds are subject to our Refund & Return Policy. Products must be returned in original condition unless the item is defective, damaged, incomplete, or not as described.
8. Warranty
Some products may include manufacturer or supplier warranty. Warranty does not cover damage caused by misuse, incorrect installation, unauthorized modification, power fluctuation, improper electrical protection, or normal wear and tear.
9. Limitation of Liability
We are not responsible for indirect losses, installation issues caused by third parties, misuse of products, or delays caused by circumstances outside our control.
10. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this website.
Last updated: 13/05/2026