This Privacy Policy explains how Orix Axis General Trading collects, uses, and protects customer information.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Orix Axis General Trading collects, uses, stores, and protects customer information.
1. Information We Collect
We may collect the following information when you use our website or services:
Full name
Email address
Phone number
Billing and shipping address
Order and transaction details
Payment status
Communication history
Technical website usage data
2. How We Use Your Information
Your information may be used to:
Process and manage orders
Arrange delivery and logistics
Provide customer support
Send order confirmations and updates
Issue invoices and process refunds
Improve website functionality and user experience
Prevent fraudulent or unauthorized activities
Comply with legal and regulatory obligations
3. Payment Information
Online payments are processed securely through authorized third-party payment gateways.
ORIX does not store full debit or credit card information on its website or servers.
4. Sharing of Information
We may share limited customer information with:
Payment service providers
Delivery and logistics companies
Technical service providers
Government or legal authorities when required by applicable law
We do not sell or rent customer personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to:
Improve browsing experience
Remember cart and session details
Analyze website traffic and performance
Support website functionality and security
Users may disable cookies through their browser settings; however, some website features may not function properly.
6. Data Protection
We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, disclosure, alteration, or loss.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
7. Customer Rights
Customers may request access, correction, update, or deletion of their personal information, subject to legal, accounting, and operational record retention requirements.
8. Third-Party Links
Our website may contain links to third-party websites or services. ORIX is not responsible for the privacy practices or content of external websites.
9. Policy Updates
ORIX reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be published on this page.
10. Contact Us
For any privacy-related inquiries, please contact:
Orix Axis General Trading
📧 Email: info@orixco.ae
📱 Phone: +971 50 880 0302
📍 Address: The Curve – Building M49, 4th St – Al Quoz Third – Dubai, UAE